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Effective 1/1/15 

All CT Sounds models carry a 1 year warranty no questions asked nontransferable warranty when item is purchased from an authorized CT Dealer. WE DO NOT OFFER WARRANTY FROM AN UNAUTHORIZED DEALER! If you are unsure if the dealer is authorized please check our dealer locator. Please keep all original packaging (yes this includes the foam) or additional fees may apply for warranty service. We suggest that you do not mount your amplifiers on your subwoofer boxes as the #1 reason for amplifier failure is vibration damage. Please keep bass boost at 0 and the gain not higher than half way, clipping is the leading cause for blown subwoofers.

Automatic Warranty void:

  • Not purchased from an authorized dealer.
  • Not the original purchaser. Original purchaser must have receipt for proof of sale.
  • Serial number history is not clear or is transshipped.
  • Damage in transit from improper packaging.
  • Attempted repair by someone other than our factory.
  • Theft
  • Fire Damage
  • Water damage
  • Melted connectors, broken plexi glass, smashed terminals or RCA
  • Blown or burnt voice coils and tensile leads
  • Broken subwoofer baskets and cracked motors

How do I receive warranty service on my damaged goods?

Please contact the Authorized Dealer that you purchased the goods from and they will be happy to assist you with the warranty process.

What do I do if my item is out of warranty? 

We have an in house technician that can fix most items for an additional fee. Please contact your Authorized Dealer you purchased the item from for a quote on our repair service.

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